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Techno-Functional ERP Lead - Information Technology Job Vacancy at NYUAD

Posted By : Brown Kaje on Monday, 19 May 2014 | 5:18:00 am

Job Title:    Techno-Functional ERP Lead - Information Technology (Fixed Term for 2 Years)
Job Number:    AD0000100099
Location:    Abu Dhabi, UAE
Employer:    New York University Abu Dhabi (NYUAD)


About NYUAD
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.

Job Overview:
New York University Abu Dhabi (NYUAD) seeks to appoint a Techno-Functional ERP Lead. This role will report to the Manager of Administrative Applications within the NYUAD Technology group, as well as the Director of the Program Services Office, with primary responsibility for providing guidance and support of NYUAD’s business processes and underlying ERP technology.

As the techno-functional lead, the individual will be responsible for technical analysis, design, development, testing, debugging, implementation and post implementation support of ERP Administrative Applications. They will work closely with Business Analysts to develop or maintain systems as designed, consult with users to identify current operating procedures and to clarify program objectives. They will also be responsible for writing documentation to describe the custom configuration of software application/s and operating procedures to liaison with third party application development consultants.

The areas under the responsibility of the Techno-Functional ERP Lead include, but are not limited to, the following: Ensuring high levels of client satisfaction, provide guidance and assistance to other team members to perform tasks related to the implementation, maintenance and enhancement of the University's Administrative systems. In addition, acceptance of new Administrative Applications rolled out into NYUAD by the GNU and other parties,  and other services and projects as assigned by the Manager of Administrative Applications and Director of the Program Services Office.

Job Duties:
  • Ensuring high levels of client satisfaction, provide guidance and assistance to other team members to perform tasks related to the implementation, maintenance and enhancement of the University's Administrative systems, acceptance of new Administrative Applications rolled out into NYUAD by the GNU and other parties; and other services and projects as assigned by the Director for IT Operations and Director of the Program Services Office
  • The individual will interact with all levels within NYUAD up to director level and be expected to make decisions with confidence.  
  • The role will be the escalation point for end-users complaints which need to be treated swiftly and fairly. It will be expected that this role builds and maintains relationships in New York. 
  • The individual will research and provide solutions to existing and new applications, ensure the smooth running of all administrative applications, and provide users with appropriate support and advice mentoring and train new support staff
  • The core challenge will be balancing local needs and new technology to New York legacy standards, this will require patience and excellent communication skill that will build and expand computer management within the GNU

Education Requirements
Essential

  • Bachelor's degree in Computer Science/Engineering or equivalent experience

Experience Requirements
Essential

  • Minimum of 10 years' experience within  ERP implementation and support
  • Specific knowledge of P2P ERP modules/functionality including but not limited to General Ledger, Accounts Payable, Purchasing, Project Costing, eProcurement, Asset Management and Budget Control
  • Experience troubleshooting technical/functional issues
  • Operations Managements (Aligned to ITIL V3) - preferred
  • Demonstrated project management, leadership, and decision making skills
  • Deep understanding of relevant application set-ups and organization structure
  • Management and leadership
  • Good understanding of financial management and accounting principles
  • Excellent communication, interpersonal and analytical skills are essential
  • Persuasive and assertive with the ability to change behavior to ensure the optimum utilization of available resources
  • Good organizational, presentation and report writing skills
  • Ability to work on own initiative and as part of a team
  • Ability to keep up to date with technological advances
  • Previous experience of developing policies and procedures preferably within IT
  • Must be able to manage conflicting priorities in an effective and professional manner
  • Strong client facing skills and ability to interact at a high level with client leadership


Deadline Date: 31/05/2014

Apply Now

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