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Key Account and Operational Manager Needed at Move One Inc.

Posted By : Brown Kaje on Monday, 10 March 2014 | 11:34:00 am

Job Title:    Middle East Key Account and Operational Manager – Relocation Services
Job Location:    Dubai, UAE
Employer:    Move One Inc.

About Us
Move One provides time-critical supply chain solutions in the areas of logistics, relocation and moving. Our strategically positioned international offices and partners deliver a door-to-door service unparalleled in the industry. Global experience and on the ground local expertise combined with technological innovation allows us to develop tailored products to meet the needs of our clients. Founded in 1992, Move One has grown aggressively through its pursuit of new markets and results-driven company culture. Head quartered in Dubai UAE, Move One is geographically positioned for further expansion in the logistics world.

Job Description

The Regional Operations Manager is the primary point of responsibility for relocation operations in agreed area of coverage. The role also plays a critical part in client relations, both RMC and local

Job Requirements:

  • Bachelor’s or master’s degree.
  • Minimum of five years experience Relocation industry knowledge.
  • Demonstrated ability to work in a proactively diverse and inclusive organization.
  • Effective problem-solving and mediation skills.
  • Demonstrated ability to manage and supervise a staff team.
  • Fluent knowledge of English both oral and written

Preferences
  • Experience in relocations, HR, or account management would be an advantage.

Job Duties:
  • Responsible for the development of the relocation product, pricing and scope of work to achieve sales to new or existing customers .
  • Main point of contact for key clients
  • Establish the fees for key accounts and ensure that the services portfolio is constantly up to date
  • Identify new revenue streams and service offerings to meet annual revenue targets
  • Focus on growing and developing existing clients, together with generating new business.
  • Develop efficient and effective processe in line with SLA from customers
  • Develop weekly, monthly and quarterly metrics to monitor business performance
  • Recruit, interview, select, train and develop staff that have the right experience, skills and attributes.
  • Ensure proper financial controls are in place for all processes.
  • Ensure costs in jobs, statuses, invoicing – assure all are accurate and invoicing is done in a timely manner.
  • Travel to support other Move One ME offices, industry conferences, client visits (approx 35% of role)
  • Other duties as assigned.
  • Attend industry related conferences as requested

Deadline Date: 24/03/2014

How to Apply:
If you are interested in working in a challenging environment and feel you have the requisite skills, please send your CV/Resume and accompanying cover letter to cv_uae@moveoneinc.com

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